Hello,
As a valued customer and partner, I want to share with you some very exciting news. As our cloud business has evolved here at Business Intelligence 101, we have continued to look for ways to offer all of our customers superior service and support. I’m pleased to announce that Bi101 has established a strategic relationship with NeoCloud effective July 1, 2017. At that time, the support of your current contract will transition to NeoCloud. This acquisition allows us to continue our ability to provide you with the highest quality account management and support.
Introducing NeoCloud:
NeoCloud provides enterprise-class cloud services and solutions to organizations nationwide helping them transform the way they work. As a privately-held leader in cloud computing solutions, NeoCloud is a partner of leading cloud providers, including Microsoft and Google. Together, we deliver expert consultation, cloud migration and support, managed services as well as user adoption and training services to over 1,000 customers and 100,000 users. NeoCloud has developed a proprietary process and platform and employs some of the most experienced certified professionals providing an exceptional experience to our clients.
What changes will I see?
You can still expect the same high level of service from a new team. Your current product and service subscriptions will not change, however you will have opportunities to take advantage of promotional services as part of this acquisition for new products and services. You will notice some additional operational changes such as new monthly billing cycles as well as new ways to manage your account and pay your bill. Please visit https://www.neocloud.com/bi101 for more information. You can reach NeoCloud directly at support@neocloud.com or 866-431-2963.
We’re looking forward to this news and are so glad you’re a part of it. This news is official as of this email and you will notice billing changes effective July 1, 2017.
Thank you for your continued business. If I can answer any questions or if you have comments for me, please don’t hesitate to contact me directly.
Sincerely,
Kevin Lalor
CEO
Business Intelligence 101, Inc.
925-443-3387 ext. 601