Here at Bi101 we are service experts. Providing email services for the professional services industry is what we do and we do it with our signature high-touch, customized training and technical support. We specialize in consultation and technical support for cloud-computing and the latest in SAAS products but we are first and foremost a service company. That means that our top priority is – you guessed it – to provide amazing service.
Bi101 does around-the-clock support on all our migrations and other software transitions – if you’ve got an issue we’re here to help you deal with it immediately. We also offer full customization of the business software solutions we help install because we understand that very few out-of-the-box offerings are a perfect fit automatically. At Bi101 we help you understand which are the best-fit options for your team then work with you to finesse and mold them into place to ensure smooth integration with your company’s needs. We also do comprehensive trainings for your employees to help mitigate the learning curve of new systems or protocol changes – this means that your company will be reaping the full rewards of the change in terms of employee efficiency and process improvement.
Imagine you’re the CEO of a successful financial services company still working with an on-premise exchange server which handles your corporate email and data storage needs. Apart from slowdowns and some file access issues, you’ve begun to notice that maintaining the server is a full-time job in and of itself. You’ve got a lot of sensitive data stored on that server – client data and financial records within a file storage system you no longer fully trust. In addition it stores your entire history of company email including document attachments. You need to manage this data in a better way – limit its access appropriately, archive and store only what’s necessary for compliance, and ensure that everything is encrypted and secure. It’s time to migrate to a better, more scalable solution. It’s a daunting task but we’re here to help you through every step of the process.
Our service begins with consultation – we have experts on call to first learn about how your business runs then advise you on the absolute best, customized option. Our staff will explain the choices clearly – the pros and cons for various functions and how each one is likely to impact your office’s bottom line. We’ll work with you to get the right answer. Once we help your team decide on a software package we begin a custom migration plan that takes into account your specific operations and staff needs to ensure a smooth transition. We are staffed with migration experts who can help your team through any issue that arises while helping to ensure uninterrupted service for your rank-and-file.
Migrating to new software is terrific – but if you’re going to extract value your employees need to know exactly how that software works. Here’s where our service really shines – we offer extensive and specific training services so your team can hit the ground running as soon as the move is complete. This means you’ll be able to quickly take advantage of the new technology and see office-wide gains in productivity right away. Lastly, we remain a trusted partner with you after your migration is complete so that if you need assistance of any kind we’re always there to provide it. Our support services mean our experts are always just a phone call away.
As a company we stay current on new technology in order to serve you more effectively. We always practice what we preach and only recommend the best tools in the industry. The benefits of cloud-computing are myriad – for companies currently managing an onsite exchange server we make the process of data and email management so much simpler. Your valuable client data and financial records aren’t as secure as they could be on the cloud where they’ll be protected by industry-leading levels of threat protection and failsafe backup protocols. Migration to the cloud could not only save your team valuable time and energy – it can secure your most sensitive electronic assets and help you conform to industry-specific compliance regulations. We’re here to help you through what can be an intimidating transition and after you’ve made the leap we know you’ll be amazed at the difference it makes.
Wondering how to begin planning your company’s move to the cloud? Download our handy 17 step program here and understand better what you’re getting into!