by Kevin Lalor | Dec 4, 2013
At software and professional services companies, the leadership teams have to keep focused on their revenue and profit goals in order to succeed. This means relentlessly seeking new ways to provide value to customers, hiring the right employees, and keeping the rent...
by Kevin Lalor | Nov 22, 2013
Nathan Heller recently noted in the New Yorker that San Francisco Bay Area is becoming a popular residence for the young and ambitious, surpassing even New York and Los Angeles. This proliferation of talent is one of the main reasons why the tech industry is so...
by Kevin Lalor | Nov 21, 2013
There are many benefits gained from using QuickBooks. First, it is relatively inexpensive to purchase and deploy on a few computers. Second, most CPAs and other financial consultants already know the system and can guide your use of it. Last, it is easy to learn and...
by Kevin Lalor | Nov 19, 2013
Everybody remembers a great service experience. It may have been at a restaurant where a waiter never allowed your glass to be empty or at a physician’s office where a doctor actually took the time to truly listen. On the other hand, we also remember bad service...
by Kevin Lalor | Nov 8, 2013
How do you motivate an employee to perform at their highest level? Is money a motivator? Is providing stimulating projects? How about employee praise? According to Gallup, motivating people can be boiled down to 12 elements. Although each of the elements are...
by Kevin Lalor | Nov 4, 2013
There are many reasons for a software firm to decide to go global, including saturation in their primary market, access to new labor pools or raw materials, or just to diversify into different markets. There are also multiple risks associated with expanding...
