Client Services Engineer

In this position you will respond to inbound customer support inquiries, manage cases in our CRM system, and assist with setup, configuration, and implementation of our products and services. You will provide training of our products and services to internal and external customers. In addition, you will work with existing customers, measuring satisfaction and suggesting how to increase their usage of our products and services.  You shall report to and perform as directed by the Client Services Manager.

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NetSuite ERP Implementation Consultant

The NetSuite ERP Consultant and Project Manager's primary responsibility will be to both execute and ensure the successful deployment of Bi101's NetSuite implementations.

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Are you living in/around beautiful Livermore AND interested in working with one of the top NetSuite cloud based business management partners? Do you get excited about business process reviews, gap analysis, chart of account structures, revenue recognition schedules, and creating great customer relationships? Are you ready to work hard, have fun, and be a key part of building something big? If so, let's talk!- See more at:

Company Description:

Our vision is a world in which companies are no longer shackled by Information Technology. Our mission is to provide software companies an integrated suite of cloud-based tools and support services that give them a competitive edge and the visibility they need to make better, faster decisions without the limitations of traditional information technology. We are Lifestyle oriented. We believe balancing life and work leads to greater long term fulfillment. We are located in the beautiful wine country of Livermore which is outside of the hustle of Silicon Valley. Our location allows our staff to work where they live, minimize their commute, and maximize their personal time. We are united as a team.

We believe that a united team is more successful than the sum of our individual efforts. All opinions are important in making Bi101 both financially successful and a great place to work. We are professional. We believe that maintaining a polished approach instills competent interactions with our partners and customers. We are on a mission. A mission to extol the benefits of the cloud and our ability to free companies from the shackles of Information Technology. Bi101 gives a purpose to our efforts and our enthusiasm will be embraced by our customers.If this sounds like the kind of company you want spend your career with, stop commuting and join us here in beautiful, family-friendly Livermore.