Management Team

Kevin Lalor
Founder & CEO

Prior to founding Business Intelligence 101, Kevin Lalor was Vice President of Sales for Imanami software. In two years, Kevin Lalor's profitably transformed what was a consulting company into a multi-million dollar software company increasing revenues by nearly 800%. Prior to joining Imanami, Kevin Lalor founded the Kaizen Solutions Inc. in Seattle WA. Kevin Lalor personally financed the company and ran all of the North American operations, which included worldwide sales and marketing. After DBM Systems Inc. acquired Kaizen Solutions in 1999; Kevin Lalor worked with DBM for one year to assist with the transition from an ERP software reseller oriented company to provider to that of manufacturing business-consulting firm. Before Kaizen Solutions, Kevin Lalor rose through the ranks at IBM for six years in a variety of sales and marketing positions. While at IBM, Kevin Lalor was responsible for managing key IBM accounts such as US West and Boeing. In 1986, he graduated from the California Polytechnic State University at San Luis Obispo with a degree in Industrial Engineering.

Don Ploof
ERP Services Manager

Don has worked in the technology industry for the last 25 years as a programmer, business systems analyst, project manager and IT Director. Having the perspective of a career where he has been both an independent businessman and an employee for several companies, Don has a strong understanding of the challenges that companies face when confronted with integrating new software systems into their business environment.

Believing in the physician’s motto of first, do no harm, Don views technology as an assist to, rather than a solution for, establishing a strong business focused organization that allows their employees to be successful.

Elizabeth Rose
Account Manager

Elizabeth Rose is a highly motivated Account Executive who lived on Kauai for 13 years.Growing up with access to the private plantation beaches of the island, Elizabeth surfed, hiked and danced (hula and tahitian) before heading to UC Davis where she completed a double major in Engineering.

Elizabeth comes to Bi101 with a history of receiving multiple awards and partnering with her clients to accomplish their goals. An avid snowboarder and water skier that dabbles in golf, she is often on the move. In addition to wanting to enjoy life to the fullest, Elizabeth brings to Bi101 a diverse background, the sincere desire to be a knowledgeable resource to both her team and customers.

Susan Petty
Director of Marketing

Susan Petty joined Bi101 to lead Marketing efforts during the company's rapid expansion. Susan has an extensive background in marketing and advertising having started her career at J. Walter Thompson working for clients such as Chevron, Kaiser Permanante, Jenny Craig and Ford. Susan then initiated the launch and established the US presence for DHC, a Japanese skincare line. This resulted in a $30 million annual business built on aggressive direct marketing programs and customer satisfaction/loyalty solutions. Most recently, Susan established partnerships and led the marketing for Museum Tours, a boutique international tour operator. Susan graduated from the University of Colorado, Boulder with a degree in Advertising from the School of Journalism.

Aimee Atchison
Project Management

Aimee has been managing Bi101's office and ensuring it runs smoothly for several years now. Presently Aimee manages our clients' implementation projects and makes sure the process runs on-time, on-budget and keeps our clients happy throughout the process. As head of the Project Managment department, Aimee oversees all projects from start to finish.

Cyle Moore
Client Services Manager

Cyle Moore is a dedicated, seasoned, and performance-driven Client Services Manager who joins us from Austin, TX. Spending his early years as a non-commissioned Officer in the US Navy, Cyle brings the leadership and organizational skills necessary to drive success and deliver bottom line results for our clients. He is serious about customer service and enjoys helping customers understand the potential of cloud solutions. He holds an Associates in Computer Network Systems, a Bachelors in Technical Management and is currently working on a Masters in Organizational Leadership and Ethics from St. Edwards University. For fun he enjoys relaxing by the pool and spending time with friends and family.

Teresa Wager
Account Executive

Teresa came to Bi101 with a background in banking and finance. She currently handles Bi101 renewals and customer retention department. Teresa has expert knowledge of Bi101's current cloud offerings as well as our legacy products so she's able to converse across a broad spectrum of technology solutions. Teresa's Customer service abilities have contributed to Bi101's stellar customer satisfaction results and record retention rates. When not at Bi101, Teresa enjoys time spent with her family enjoying the beautiful Northern California landscape.