NetSuite CRM+

Redefining What to Expect from a CRM Solution

NetSuite CRM+ delivers powerful customer relationship management (CRM) capabilities, including Salesforce automation (SFA), marketing automation, customer support and service, and flexible customization, all in a single cloud CRM solution.

And unlike typical CRM solutions, NetSuite CRM+ includes powerful sales performance management, order management, partner management and marketing effectiveness capabilities as standard.

Sales Force Automation

Take your sales process beyond what’s possible with typical sales force automation (SFA) tools. With NetSuite, you gain SFA capabilities that streamline sales with complete order management and back-office integration. You get the tools you need to truly drive sales performance with powerful sales forecasting, commission management, upsell management and much more.

Partner Relationship Management

Improve collaboration with your partners with complete partner relationship management (PRM) capabilities that let you treat your channel partners as an extension of your direct sales team, with joint marketing campaigns, lead management and order processing.

Customer Support and Service

Get customer service management software that improves online customer support and service, helps reduce attrition and lowers your customer care cost. In addition, NetSuite CRM+ can easily be accessed anytime, anywhere—ideal for remote call centers and workers.

Marketing Automation

Target, build, execute, and measure the success of marketing campaigns and eliminate the complexity from lead qualification and conversion for more efficient sales execution

Mobile/Wireles Access

NetSuite's comprehensive support for mobile devices—iPhone™, BlackBerry, or Windows Mobile—ensures that your business users get the real-time access to the business information they need, when and where they need it.

CRM Analytics and Reporting

Get powerful dashboards that provide fingertip access into sales, marketing and customer service performance—and even easily integrate back-office metrics for total business visibility.

 

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