Technical Support Center

Helping YOU Get the Absolute Most From Your Bi101 Solution

When you choose a support contract with Bi101, you are choosing a support solution that you can rely on 24/7 as your business changes. Cloud computing is more than just the programs and software that you use, it’s an operations model for your IT department that allows for greater focus on strategic business initiatives. Bi101 specializes in large-scale enterprise deployments of NetSuite and Google Apps among others. With Bi101 support you can count on:

• Help troubleshooting and fixing IT issues
• Customer advocacy – we promise solve your issues, whatever they are
• You can reduce your support staff spending and focus on more strategic areas of business
• Access to an experienced and certified support team 24/7
• Provide recommended services and add-on products
• See our blog post: 5 Reasons to Buy a Support Contract
• Emergency Support: After hours support - hourly or per incident support with one hour minimum. Standard support available at (866) 552-4101 8am - 5pm M-F, 8am - 4pm Wednesdays.