Technical Support Center

Helping YOU Get the Absolute Most From Your Bi101 Solution

Technical Support Center

Before submitting a case regarding Google Apps, please check the following links for current, known issues:
Google Apps Status Dashboard and Google Apps Known Issues
 

When you choose a support contract with Bi101, you are choosing a support solution that you can rely on 24/7 as your business changes. 

Bi101 specializes in large-scale enterprise deployments of NetSuite and Google Apps among others.  

With Bi101 support you can count on:

  • Help troubleshooting and fixing IT issues
  • Customer advocacy – we promise solve your issues, whatever they are
  • You can reduce your support staff spending and focus on more strategic areas of business
  • Access to an experienced and certified support team 24/7
  • Provide recommended services and add-on products
  • See our blog post: 5 Reasons to Buy a Support Contract
  • Emergency Support: After hours support - hourly or per incident support with one hour minimum. Standard support available at (866) 552-4101 8am - 5pm M-F.

 

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