Integrate NetSuite with Google Apps

Sync Google Apps with NetSuite

Integrate NetSuite with Google Apps

Google Apps™ for NetSuite enables true cloud-to-cloud synchronization of your Gmail, Calendar, Docs and Contacts with NetSuite records. The Suite allows companies to truly manage their business in the Cloud.

With the Google Apps™ for NetSuite customers can leverage their investment in NetSuite and Google Apps™:

  • Increase efficiencies by managing NetSuite data from within Gmail
  • Eliminate duplicate entry, copy & paste by attaching Gmail messages and Google Docs to NetSuite records
  • Never miss a meeting with two-way synchronization of Google and NetSuite calendars
  • Empower users with a secure corporate database of NetSuite Contacts in any Google Apps for™ Business service
  • Sync Gmail with NetSuite

    Gmail for Netsuite provides a seamless integration between the native Google Apps Gmail interface and records in Netsuite. Using contextual gadgets within Gmail, it allows Gmail users to attach messages to Netsuite records and quickly view those messages from within Netsuite. Additionally users can create, view and edit NetSuite records from within Gmail.

    The Gmail Integration also provides support for targeted searches of business objects, including global keyword search, business entity, transactional, and customer support searches.

    Key Features


    Quickly View Gmail Messages in NetSuite

    Organizations seeking greater visibility and transparency of client and employee communications are able to see messages attached to NetSuite records that are still maintained within Google Apps Gmail. This means NetSuite users will spend less time copying and pasting email in to NetSuite, and reduce the number of users who simply don't bother because it's too cumbersome.

    Secure Access Using Google OpenID

    Both platforms support for the OpenID standard allows seamless navigation between NetSuite and Google Apps. Pairing of the NetSuite and Google Accounts is quick and easy. Once paired CloudExtend provides seamless, real time visibility to NetSuite and Gmail.

    Search NetSuite Objects from Gmail

    The Gmail Sync for NetSuite provides support for targeted searches of business objects, including global keyword search, business, entity, transactional, and customer support case searches. In the case where a business entity record does not exist in the system, an streamlined facility is provided to quickly add a new entity and attach the current message to them.

    Create or Update NetSuite Records from Gmail

    Adding or updating targeted record fields from the Gmail Sync for NetSuite is easily accomplished. Essential fields are made available within Gmail and changes are reflected in NetSuite immediately.

    Sync Google Calendar with NetSuite

    The CloudExtend Google Calendar for NetSuite is a streamlined solution for syncing calendar events between Google and NetSuite calendars in a bi-directional manner. This convenient application syncs events created, updated, or deleted in NetSuite with the Google calendar and vice versa, in real-time.

    Key Features


    Bi-directional Event Sync

    The Google Calendar Sync for NetSuite achieves synchronization in both directions. Events created, updated, or deleted in NetSuite are synced in real-time, providing instant visibility to Google Calendar users. Events created, updated, or deleted in Google are synced every 15 minutes with the NetSuite Calendar. Events can be scheduled in one application and updated in the other, and the cycle of updates can continue indefinitely across both applications seamlessly.

    Attendee Details

    When an event is added in NetSuite, the application searches the attendees in Google based on attendee email addresses, then maps the attendees to participants in Google. When an event is added in Google, the application matches the Google email addresses with employees, contacts, and customers in NetSuite, then populates the attendee list for the NetSuite event.

    Search NetSuite Objects from Gmail

    The Gmail Sync for NetSuite provides support for targeted searches of business objects, including global keyword search, business, entity, transactional, and customer support case searches. In the case where a business entity record does not exist in the system, an streamlined facility is provided to quickly add a new entity and attach the current message to them.

    Recurring Events

    In addition to syncing common fields, the application maps recurrence patterns for events in both directions. This powerful feature maps advanced recurrence patterns for events, providing accurate details of the event.

    Sync Google Docs with NetSuite

    CloudExtend Gdocs brings the versatility of cloud document management to your NetSuite account. This integrated solution enables you to attach documents stored in Google Docs to business objects directly from the NetSuite interface. By harnessing the power of Google Apps, CloudExtend Google Docs, users no longer have to rely on desktop software to create documents, or follow tedious workflow of download-edit-upload. Documents maintained through CloudExtend Google Docs are available to authorized users, on the cloud and for real-time collaboration, at the office or on the go.

    Key Features


    Search Google Docs from NetSuite in Real-Time

    Find existing documents in your Google Docs account, right from the interface of the NetSuite business object you want to attach. CloudExtend searches across document title, owner and document contents taking advantage of Google's superior search capabilities.

    Create and Upload Documents from NetSuite

    Initiate new documents, spreadsheets or presentations right from the business object or upload a file from your desktop. CloudExtend will create the document in Google Docs and attach it on to the business object you are on.

    Automatic Sharing based on NetSuite Permissions

    Once you attach a document to a business object, CloudExtend ensures that all users who have access to the business object also have access to the document.

    Automated Sync of Google and NetSuite Contacts

    Supercharge your business communication by making NetSuite contacts available on all Google Apps for Business services. Whether you want to send an email to a customer in Gmail, share a document in Google Docs or schedule a meeting in Google Calendar, CloudExtend Google Contacts ensures that the information you need is available right from the Google Apps interface

    Generate an organization-wide contacts list available in all Google Apps services from public NetSuite contacts and keep them up to date with CloudExtend Google Contacts.

    Key Features


    NetSuite as a dynamic GAL generator for Google Apps

    Use NetSuite to generate a "global address list" (GAL) on Google Apps without the need for 3rd party UIs.


    Bi-directional synchronization between Google Shared Contacts List and NetSuite

    If your organization already maintains a shared contact list on Google Apps using third-party tools, turn on the CloudExtend Google Contacts bi-directional synchronization feature to keep NetSuite and Google contacts up to date.

    Alternatively, use CloudExtend to perform a one-time import of existing contacts from Google to NetSuite. Then turn off the third-party tool to completely manage the contact list from NetSuite through CloudExtend.

     

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